Security
Your data and systems, handled with discipline.
Security starts with who we hire and continues through every login, workstation and day on the floor. These are the protocols every GoRemote engagement runs under.
Agents background-checked
100%
Agents under NDA
100%
Shared client logins
0
Offboarding
Instant
01 · People
People.
Full background checks
Every agent is checked before placement, covering criminal history and employment history, including any prior terminations and the reasons for them.
Confidentiality agreements
Every agent signs a non-disclosure and confidentiality agreement before accessing any client system.
Selective hiring
Around 17 interviews for every agent placed.
02 · Access
Access.
VPN
Client systems are accessed over VPN.
Two-factor authentication
Two-factor login is required on client systems.
Separate logins per client
Every agent has individual credentials for each client. No shared accounts.
Instant offboarding
Access is revoked immediately when an agent leaves an engagement.
03 · Workstations and floor
Workstations and floor.
Workstation monitoring
Strict monitoring software is installed on every workstation used for client work.
No personal phones
Personal phones are not allowed on our floor.
Clean-desk policy
No notes, documents or client information left at workstations.
Camera coverage
Our floor is covered by cameras.
04 · Data and continuity
Data and continuity.
Client data handling
Data handling is set per engagement to meet each client’s requirements, on secured servers under strict information security controls.
Backup power and internet
Our Cairo operation has backup power and backup internet to keep teams online through outages.
Insurance
GoRemote carries general liability, errors and omissions, and cyber liability coverage.
For your security team
Security questionnaires completed on request.
Send us your vendor security questionnaire and we will complete it. Certificates of insurance are available on request.